Trigger 2
 
 1. Brand identity vs brand image   Aaker, D. 2002 Building strong brands.   Brand identity  is a unique set of brand assosiations that the brand strategist aspires to create or maintainm. These associations represent what the brand stands for and imply a promise to customers from the organisation members.   Brand identity provides direction, purpose and meaning for the brand.     Brand identity helps to establish a relationship between the brand and the customers  by generating a value proposition involving functional, emotional and self-expressive values.     Brand image  is how customers and others perceive the brand.     Brand  identity  is how strategists want the brand to be perceived  whilst brand image  is how the brand is perceived now.       Kapferer brand identity prism             Brand identity      Brand image         Source/company   focused      Receiver/target   audience focused         Created by   managerial activities      Created by the   perceptions of the con...