Trigger 2
1. Brand identity vs brand image Aaker, D. 2002 Building strong brands. Brand identity is a unique set of brand assosiations that the brand strategist aspires to create or maintainm. These associations represent what the brand stands for and imply a promise to customers from the organisation members. Brand identity provides direction, purpose and meaning for the brand. Brand identity helps to establish a relationship between the brand and the customers by generating a value proposition involving functional, emotional and self-expressive values. Brand image is how customers and others perceive the brand. Brand identity is how strategists want the brand to be perceived whilst brand image is how the brand is perceived now. Kapferer brand identity prism Brand identity Brand image Source/company focused Receiver/target audience focused Created by managerial activities Created by the perceptions of the con...