Brand Story
1 What is a brand story and what makes a good brand story? 1. Speak truthfully. Honesty and transparency are important in brand storytelling. Yes, you're crafting "stories," but they need to be rooted in the reality of your brand, products, and industry. In other words, even brand stories must adhere to the three primary steps of brand-building: consistency, persistence, and restraint. If your brand stories are inconsistent, they'll confuse consumers who will turn away from the brand in search of another that meets their expectations for it in every interaction. Be creative but don't stray too far from your brand promise. Confusion is the number one brand killer. 2. Infuse personalities into stories. Brand stories are not marketing materials. They are not ads, and they are not sales pitches. Brand stories should be told with the brand persona and the writer's personality at center stage. Boring stories won't attract and retain readers, but...